Who should I contact when I need help?

Call Customer Support if your question is regarding purchasing, shipping, registration, serial numbers, and any other questions about your order that came up during the ordering, registration, and installation of your product. Contact Technical Support if you have questions about your Aegis product after the registration and installation of your product.

How can I reach the Customer Support Center?

For sale, product pricing, and product licensing inquiries, please send your query to: sales@nyfederal.com. For other inquiries please send your query to: info@nyfederal.com. To speak with a customer service representative please call:
Within U.S. and Canada
Call: (973) 796-5201

If you have a query about your trial software and need technical support, please email support@nyfederal.com.

How can I contact the Technical Support Center?

We provide online technical support for all queries related to the Aegis products. Click here to enter your on-line support request.

You need to be a registered user to participate in our technical support service.