New York Federal Home Page
 

At NYF we are dedicated to providing the best customer experience possible and help you to fully benefit from your purchased product. The Aegis family of client server solutions for the help desk is targeted to heterogeneous IT and customer support environments, and will help corporations to implement a service and support environment to align with business objectives and improve service levels. These trial products provide an unrestricted version with full capabilities for your evaluation.

 
1 CUSTOMER SERVICE CENTER   2 DOWNLOADS - Try Our 30-day Trial
 

Our customer service team handles questions about purchasing, shipping, registration, installation and other service related issues. To register your product online, click here.

To speak with a customer service representative:
Call: (973) 796-5201 or
E-mail: info@nyfederal.com

   

To request for a demo of any of our products please click here.

These trial products provide an unrestricted version with full capabilities for your evaluation. For technical support during your evaluation period, please e-mail support@nyfederal.com.

 
3 TECHNICAL SERVICE CENTER   4 DO-IT-YOURSELF
 

Free OnLine Technical Support is provided for all registered Aegis products.

To initiate a technical support request please click here.

   
 
5 FREQUENTLY ASKED QUESTIONS      
See our list of frequently asked questions by clicking here.      
   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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