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 Solutions
Industry/Market
Strategies
Services
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To
find out how Aegis solutions can benefit your organization, or have
a sales executive contact you,
Call: (973) 796-5201
E-mail: info@nyfederal.com |
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Web self-service
as a support strategy
To understand
the value of web self-service as part of an overall help desk strategy,
you do not need to look much further than the economics of post-sale
product support, or technical support. Web self-service technology
reduces the cost of operation, and is becoming more appealing and
necessary to customer-facing support. Read
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IT service and support
services
Delivering internal IT computer support services is a critical business
function run by organizations that are visibly cost centers. See
how Aegis can help maximize operational efficiencies with a
cost-effective solution. |
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Making e-gov work
Implementation of e-Government is important in making the Government
effective and responsive to its citizens. The role of help desks
in creating citizen-centric, results-oriented solutions. Read
more >> |
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Help
Desks and K-12 Education
With Internet in the classroom, schools now face problems known
only to business environments before – how to handle complex
and costly technical support for the masses. Read
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